Contact Us
Whether you have a question about one of our reviews, want to flag an inaccuracy, or need to point us toward a responsible gambling resource, we're straightforward to reach. Use the details below and we'll get back to you promptly.
How to Reach Us
The quickest way to contact the editorial team at Casino is by email:
We aim to respond to every message within 48 hours on business days. If your query is time-sensitive — for example, you've spotted an error in one of our bonus terms or a licensing detail that needs updating — please say so in your subject line and we'll prioritise it.
What We Can Help With
- Review accuracy — If something in our casino write-ups looks out of date or incorrect, let us know. We review our content regularly, and reader flags are a genuine part of that process.
- Bonus and offer queries — We explain published terms as they are supplied to us, but terms change. If you've found a discrepancy between what we've written and what a casino currently offers, we want to hear about it.
- Responsible gambling concerns — If you or someone you know needs support, please visit our responsible gambling page for resources and self-exclusion tools. For urgent help, the National Problem Gambling Helpline is available 24/7 at 1-800-522-4700.
- Editorial and partnership enquiries — For press, partnership or commercial questions, email us at the address above with a brief description of your proposal.
- General feedback — Suggestions for new content, casino categories you'd like covered, or anything else that would make this site more useful to US players.
About Our Editorial Standards
Casino is an independent comparison site for US online casino players. Our rankings are based on editorial research — factors such as licensing, withdrawal speed, game range, bonus conditions and payment methods. Commercial relationships with operators do not determine rank or rating, and commission is never the reason a casino appears at the top of a list. You can read more about who we are on our About Us page.
We only cover casinos that are licensed and regulated. We do not make guarantees about winnings, and we do not endorse strategies that claim to beat the house. If you believe any content on this site crosses that line, please tell us.
Response Times and What Happens Next
- Send your email to [email protected] with a clear subject line.
- We'll acknowledge receipt and, where relevant, let you know which member of the team is looking into it.
- For factual corrections, we aim to review and update affected pages within five business days of confirmation.
- For partnership or commercial queries, we'll respond with whether we're able to proceed and any next steps.
Responsible Gambling Contacts
We take our commitment to safe play seriously. If your message relates to problem gambling — yours or someone else's — the contacts below can provide immediate, confidential support:
- National Council on Problem Gambling (NCPG) Helpline: 1-800-522-4700 (24/7, call or text)
- Gamblers Anonymous: www.gamblersanonymous.org
- National Problem Gambling Helpline Chat: available at ncpgambling.org
You can also find self-exclusion programmes, deposit limit tools and state-specific support services on our responsible gambling page.
A Note on Eligibility and Legal Use
All content on this site is intended for adults who are legally permitted to gamble in their US state. The minimum age for most licensed online casino activity in the United States is 21. Online casino gambling is only legal in states where it has been explicitly authorised, and players are generally required to be physically located within that state at the time of play. If you're unsure about the rules in your state, we'd recommend checking with your state's gaming control authority before playing. Our Terms and Conditions cover how we present information and the limits of our editorial responsibility.